Effective Date: 2025-12-09
Last Updated: 2025-12-09
Our Commitment to Your Privacy
CCD Office Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our services or visit our website.
Information We Collect
Personal Information:
When you request quotes, schedule services, or contact us, we may collect:
- Name and contact information (phone, email, address)
- Property/business location details
- Project specifications and requirements
- Payment information for completed services
Automatically Collected Information:
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring website information
How We Use Your Information
We use collected information to:
- Provide quotes and schedule services
- Communicate about your project
- Process payments
- Improve our services and website
- Send occasional updates about our services (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist our operations (payment processors, scheduling tools)
- Legal authorities when required by law
- Insurance providers in case of claims
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt-out of marketing communications
Cookies
Our website may use cookies to enhance user experience. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
Questions about this Privacy Policy? Contact us:
CCD Office Solutions
Email: admin@ccdoffice.com
Phone: (780) 718-6063
Address: 17555 108 Ave NW, Edmonton, AB, T5S 1G2